At Cyspera, we value our customers and strive to provide high-quality products. Please read our policy carefully before making a purchase.
No Refund Policy
All sales are final. We do not offer refunds for any purchases.
Exchange Policy
We only offer exchanges in the case of damaged products. If you receive a damaged item, please follow these steps:
Report the Damage: Contact us within 7 days of receiving your order.
Provide Proof: Send clear photos of the damaged product along with your order details.
Exchange Process: Once we verify the damage, we will arrange for a replacement of the same item.
Return of Damaged Product: Depending on the situation, we may require you to return the damaged item before processing the exchange.
Conditions for Exchange:
The product must be reported as damaged within 7 days of delivery.
The item must be unused and in its original packaging.
Exchanges are subject to stock availability.
If you have any questions, feel free to contact us at Cyspera.
Thank you for shopping with Cyspera!